11th Annual Medicare Star Ratings & Quality Improvement Summit

Hear from top MA plan experts on strategic, tactical and practical solutions to
new regulatory updates and technologies in an era of constant change and declining budgets

About The Event

Learn how MA plans are responding to dramatic regulatory changes impacting plan performance measures. Now more than ever, industry leaders are focusing on the principal operational foundations – getting back to basics to ensure flexibility and agility in an era of constant change and budget tightening. Hear from top MA experts from a strategic, tactical and practical perspective how to implement solutions in a zero budget environment. While it’s important to focus on specific quality & stars measures, including Health Equity, plans recognize the need to put the member first, build stronger provider relationships and harness the right data to make smart business decisions. The educational focus of this conference moves beyond theory and fluff into actionable information you can apply to the unique needs of your plan, your members, providers and cross-functional teams. Plus, we’ve added topic-specific break out roundtables designed to foster idea generation and problem solving – get your questions answered on the spot and benefit from innovative ideas unlikely to be shared at the podium by your peers in this intimate, small group setting! 75% of the agenda features national, regional and local MA plan leaders – this is not a vendor show! Gain competitive insights you won’t get anywhere else.

Speakers

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Tricia K. Elliott, DHA, MBA, FNAHQ

Vice President, Quality Implementation,

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Eden Anne Encarnacion, MHA

Sr. Manager, HEDIS – Medicare Star Program

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Brendan Generelli

Director of Medicare Stars & Quality

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Mark Newsom

formerly, Deputy Group Director, Medicare Drug Benefit and C&D Data Group, Centers for Medicare & Medicaid Services

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Caroline Paes Leme Pires

Press Ganey: Patient Experience Certified, Care Consultant Sr.- Medicare Quality, East Region

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Jason Sloan

VP of Medicare Stars and Risk Programs

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Wendy Talbot, MPH

Vice President, Measure and Data Operations

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Jared Thornburg

Director, Stars & Quality Improvement

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Dan Weaver

Stars & Quality, Senior Vice President

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Sabrina Zerzouri

Lead Stars Program Manager



The 11th Annual Medicare Star Ratings & Quality Improvement Summit is designed for C-Suite Executives, Medical Directors, Vice Presidents, Directors, and Managers from Medicare Advantage Health Plans, Provider Groups and Health Systems with job functions in the following departments:

  • Star Ratings
  • Quality
  • Risk Adjustment
  • Revenue Management
  • Product Development
  • Benefit Design
  • Operations


  • Inside CMS & NCQA: Hear directly from regulators what to expect and how to prepare
  • How to build and lead strong, productive teams during turbulent times
  • Revamp operations in an era of tighter budgets, a more competitive landscape, lawsuits, regulatory changes, and evolving member and provider needs
  • Manage member expectations: Meeting members where they are
  • Provider engagement to drive Stars & Quality measures
  • Harness the power of Medicare Advantage incentives and rewards to enhance stars ratings
  • Collaborate with peers to brainstorm and prioritize solutions for critical challenges and emerging needs during small group, topic-specific interactive round tables
  • Communicating to leadership to get the resources you need: Doing more with less
  • Overcome barriers to care
  • How to boost CAHPs & HOS scores
  • Strengthen performance on triple-weighted Star metrics
  • Breaking down silos: How to get other departments to engage in Stars & Quality goals
  • Transitioning from ECDS to Advanced Digital Format
  • And watch this site for new sessions as regulations are released. Be the first to hear how leaders are interpreting and responding to policy changes.

Plus! Join the health plans only Stars & Quality Innovation Think Tank – an exclusive post-conference problem-solving, board-room style, interactive discussion forum



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